Basically no one is using AI agents for their DoorDash orders
But it's still early days for the relatively new e-commerce use case.
But it's still early days for the relatively new e-commerce use case.
The short version
- But it’s still early days for the relatively new e-commerce use case.
- As AI tools and agents have continued their march across all aspects of digital life, many companies are trying to use LLMs to improve the experience of purchasing goods and services on the Internet.
- Thus far, though, a vanishingly small number of people seem to be taking advantage of those capabilities, at least when it comes to using the popular food delivery app DoorDash with an outside AI agent.
What happened
That’s all to say that DoorDash’s current experience with agentic ordering may be a bit like Pizza Hut’s first tentative online ordering experiments in 1994 . Back then, it would have been hard to picture today’s world, where more than half of Pizza Hut orders are placed online.
Why it matters
Maybe ordering food and other goods using AI agents will be just as commonplace years from now, and we’ll look back at these early statistics with bemusement.
Summary by Nerd News Network. Read the full article at Ars Technica via the links above and below.