BackBox brings AI to network automation but keeps humans in control
BackBox has renamed its network resilience platform Kilter AI and introduced AI capabilities that work across the platform’s lifecycle, configuration, and vulnerability management functions.
BackBox has renamed its network resilience platform Kilter AI and introduced AI capabilities that work across the platform’s lifecycle, configuration, and vulnerability management functions.
The short version
- The updates are designed to help network teams identify problems and use automation to remediate them to some degree.
- BackBox says it is keeping humans in the loop.
- AI-generated automations cannot execute until an administrator reviews and approves them, according to the company.
What happened
The approach is intended to address a problem BackBox sees among large enterprises: Network teams need more automation to manage increasingly complex, multi-vendor environments, but they aren’t necessarily ready to let AI make changes independently. “We’re seeing customers that are getting more comfortable with automation that are afraid of AI,” says Rekha Shenoy, CEO of BackBox.
Why it matters
One large global service provider, she notes, realized it had effectively given an AI system enough access to start making network changes on its own.
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